Disclaimer

Rental Bonds Online is made available for general use and information purposes for NSW tenants, landlords, and property managers for the lodgement, custody, management and release of NSW rental bonds in accordance with the Residential Tenancies Act 2010 (NSW). The information is not to be used for or relied on for any purpose other than the management of rental bonds.

The Department of Customer Service makes every effort to ensure the information is accurate. All persons accessing this site are responsible for considering its relevance and accuracy, or otherwise verifying the content of information accessed.

If you have any concerns about the information contained on this site, contact us by email to RBOsupport@customerservice.nsw.gov.au or write to NSW Rental Bonds Locked Bag 9000, Grafton NSW 2460.

Any links to web resources on Rental Bonds Online are provided for your convenience only. The Department of Customer Service has no control over information available on other sites and takes no responsibility for the content, availability, accuracy or appropriateness of any information or service by other agencies. When accessing other sites from Rental Bonds Online you are personally responsible for assessing the relevance and accuracy of its content and complying with applicable laws governing copyright.

To the extent permitted by law, neither the Department of Customer Service nor any of its officers, employees, servants or agents are liable in any way (including negligence) for any loss, damage, cost or expense suffered or incurred (whether directly or indirectly) arising out of or in connection with the use of Rental Bonds Online.

The Department of Customer Service may modify this statement from time to time.

Date of last modification: 07/08/2026.